njh: That sounds great and I'm interested in signing up, could you please send me the brochure.
tm: No, we have to sign up on the phone.
njh: Why can't you just send me a form?
tm: We do the signing up via voice recording. if we send you the form anyone could fill it in and sign it.
njh: That doesn't make sense, I could be someone else from the occupant.
tm: But I know you're you because I just rang you.
njh: So who do you think I am?
tm: Well I don't know your name. Good bye sir.